Shipping Policy

1. Overview

At TIKBAND, we aim to provide reliable and efficient shipping worldwide. This Shipping Policy outlines processing times, delivery estimates, and important shipping details to ensure a smooth shopping experience.

2. Processing Time

• Orders are processed within 1–3 business days (excluding weekends and holidays)
• During peak seasons or promotional periods, processing time may extend to 3–5 business days

Once your order is shipped, you will receive a confirmation email with tracking information.

3. Shipping Time & Delivery Estimates

Estimated delivery times vary by region:

• United States: 7–12 business days
• Canada: 8–15 business days
• Europe: 7–15 business days
• Australia & New Zealand: 8–15 business days
• Rest of World: 10–20 business days

Please note:

• Delivery times are estimates and may be affected by customs, weather, or carrier delays
• Remote areas may require additional time

4. Shipping Fees

• Standard Shipping: Calculated at checkout or free shipping on orders over $69
• Expedited Shipping (if available): Additional charges apply

Shipping fees are non-refundable unless the return is due to our error.

5. Order Tracking

• All orders include tracking information
• Tracking details will be sent via email once the order has been shipped
• Please allow 2–5 days for tracking updates to appear in the system

6. Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees.

• These charges are the responsibility of the customer
• We are not responsible for delays caused by customs clearance

7. Incorrect Address

Please ensure your shipping address is correct at checkout.

• We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer
• If you notice an error, please contact us within 12 hours of placing your order

8. Lost, Stolen, or Delayed Packages

Lost Packages

If your package is confirmed lost in transit:

• We will offer a replacement or full refund

Stolen Packages

• We are not responsible for stolen packages after confirmed delivery
• Please contact your local carrier or authorities for assistance

Delays

• If your order is significantly delayed, please contact us and we will assist you

9. Split Shipments

In some cases, your order may be shipped in multiple packages depending on product availability or warehouse locations.

You will receive separate tracking numbers for each shipment.

10. Contact Us

If you have any questions about shipping, please contact us:

📧 Email: support@tikband.com
🌐 Website: www.tikband.com

11. Notes

• Slight delays may occur during holidays or high-demand periods
• Please double-check your watch model compatibility before ordering to avoid returns